When the owner doesn't want to be seen as the “bad guy”

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "I have a tenant who is always in arrears and the owner isn’t phased.  When I chase them up, they call the owner and give him their sob story and he believes them, every time.  How can I get them off my arrears list because it is driving me around the bend?” If you'd like to have your question answered, please head over to www.pmxcite.com, click the 'Free Stuff' tab, scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!