A bond was never lodged from our trust account, can we just give it back to the tenant?

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "We've just found a bond that was never lodged and the tenant has moved out. What should I do?" This question was sent in by a member of our pmXcite community. If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!