Super unreasonable tenant who doesn't agree with the level of cleanliness we've stated on our ECR - help!

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier.

This weeks question is: "We have a tenant who doesn't agree with the level of cleanliness we have stated on our Entry Report. They are being quite unreasonable and I am not sure what to do. Do you have any suggestions?" This question was sent in by a PM Club member. If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!