My 2 fave words to reduce drama (and they don’t start with F)

Welcome back to another episode of pmXcite the Podcast, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. In this week’s episode, I share my two favourite words to use in property management. The ones that not only make me look good, but really build trust with our clients. You may be surprised to hear what they are 😂