Should your "go to" be to call EVERY time?

Have you ever heard the boss of a property management team say in despair... "If only they would just pick up the phone, we wouldn't have this problem".

It seems to be a common misconception that property managers should only ever pick up the phone and talk to their clients. In this episode Terri shares why it isn't always the best method of communication in property management and how to identify if a call or an email is appropriate.

As always, a very big thank you to Inspection Manager for their support in bringing this podcast episode to PMs everywhere - they really are all about making the lives of property managers easier.