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5 Conversations to Have Before Your Christmas Break Nov 18, 2024

Let me be honest - we're in the final countdown to Christmas 2024 (yes we are only 27 working days away ), and I can feel the tension building. In property management, December always brings that unique mix of holiday spirit and mild panic, doesn't it?

Today, I want to talk about five...

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From Crisis to Success: A Melbourne Agency's Compliance Transformation Story Nov 08, 2024

You know those moments in property management when everything seems to hit at once? Well, I recently worked with an agency that faced exactly that kind of perfect storm – and what they achieved was nothing short of remarkable. I've been consulting in property management for years, but this...

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Property Management Takeovers: How to Avoid the Most Common Communication Disasters in 2025 Oct 23, 2024

As the founder of pmXcite, I've noticed a significant trend in 2024: there's been a substantial increase in tenanted properties moving between agencies. While Business Development Managers often celebrate these takeovers as instant income, property managers face a unique set of challenges that,...

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The Art of Saying Goodbye: Perfecting Your Vacating Process Oct 18, 2024

In the ever-evolving world of property management, how we handle the vacating process can make or break our relationships with tenants. As we approach 2025, it's crucial to revisit and refine our approach to ensure we're setting the right tone and creating a positive experience for all...

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Maximizing Your Rent Roll Purchase: 3 Key Strategies for Success Sep 26, 2024

Hey team, Terri here again, as we kick into quarter one of this financial year, I've been thinking about all the property managers out there who've recently expanded their portfolios through rent roll purchases. If you're one of them, congratulations! But let's talk about how to make the...

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The Silent Killer of Property Management Profits: Why You're Afraid to Raise Fees (And How to Fix It) Sep 11, 2024

 

It's Terri Handy here, and today I want to talk about something that's critical to your business success: increasing your property management fees. I know this topic might make you uneasy, but as a fellow business owner, I can't stress enough how crucial this is for the health and growth...

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The BIGGEST worry, many agencies have about outsourcing their inspections Jul 02, 2024

This article has been provided by our sister company, Inspection Ninjas.

At Inspection Ninjas, we have found that there are a few different things that concern Principals and Business Owners when considering using an “outsider” to conduct inspections of properties their agency...

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Will AI Ease the Current Critical Shortage of 10,000 skilled Property Managers?  Jun 26, 2024

The property management sector is currently grappling with a significant skills shortage, with estimates suggesting a shortfall of 10,000 professionals. This shortage is impacting service delivery, increasing workloads, and affecting overall efficiency within the industry. As we look towards...

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From Struggles to Success: How Single Mum Cathy Found Her Calling in Property Management and now earns $80k per year Jun 04, 2024

Meet Cathy, a resilient single mum who faced the daunting challenge of finding a pathway back to work after having children. Like many parents, Cathy juggled countless responsibilities and often felt overwhelmed by the prospect of re-entering the workforce. However, her story is one of...

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Why Your Property Management Agency Will Fall Behind Without Overhauling These 4 Key Areas in 2024 property management tips Sep 19, 2023

 AUTHOR: Terri Handy        READ TIME: 3 minutes

As we stare down the barrel of the first quarter of 2024, the property management industry is at a tipping point. Failing to adapt and overhaul key areas of operation could mean falling behind in an increasingly...

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The Do's & Don'ts When it Comes to Negative Feedback Apr 03, 2023

 AUTHOR: Terri Handy        READ TIME: 3 minutes

I am sure everyone will agree with me when I say that most of our property management clients are, or at least seem to be, a little more sensitive than perhaps they have been in the past. 

It doesn’t matter...

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The Standout Characteristic of a High Performing Property Manager Apr 03, 2023

 AUTHOR: Terri Handy        READ TIME: 3 minutes

As humans, we tend to overcomplicate what it takes to be great at something.   It's almost like we can't accept that what is required, is often, actually very simple.

And being successful as a property...

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